Privacy Policy

Traveling Tee Times ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered golf trip planning service (collectively, the "Service"). Please read this policy carefully. By using the Service, you consent to the practices described herein.

1. Information We Collect

1.1 Information You Provide

When you use our Service, you may provide us with the following types of information:

• Account Information: Name and email address when you create an account through our authentication provider.
• Trip Preferences: Destination preferences, travel dates, budget range, number of travelers, golf skill level, accommodation preferences, and other trip planning details you submit through our planning form.
• Payment Information: Payment details processed securely through Stripe. We do not store your full credit card number, CVV, or card expiration date on our servers.
• Communications: Any messages, feedback, or correspondence you send to us.

1.2 Information Collected Automatically

When you access the Service, we may automatically collect certain information, including:

• Device Information: Browser type, operating system, device type, and screen resolution.
• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths through our Service.
• Log Data: IP address, access times, referring URLs, and error logs.
• Analytics Data: We use privacy-focused analytics (Umami) to understand how visitors use our Service. This data is aggregated and does not personally identify you.

2. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Service. The types of cookies we use include:

We do not use advertising or third-party tracking cookies. You can control cookie preferences through your browser settings. Disabling essential cookies may prevent you from using certain features of the Service.

3. How We Use Your Information

We use the information we collect to:

• Generate personalized golf trip itineraries based on your preferences.
• Process payments and deliver your purchased itinerary plans.
• Maintain and improve the Service, including AI model performance.
• Communicate with you about your account, purchases, and Service updates.
• Detect, prevent, and address technical issues and security threats.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information to third parties. We do not use your trip preferences or itinerary data for advertising purposes.

4. How We Share Your Information

We may share your information only in the following limited circumstances:

• Payment Processing: We share necessary transaction data with Stripe to process your payments securely. Stripe's privacy policy governs their handling of your payment information.
• Authentication: We use a third-party authentication provider to manage account sign-in. Only your name and email address are shared for this purpose.
• AI Processing: Your trip preferences are processed by our AI system to generate itineraries. This data is used solely for itinerary generation and is not shared with external parties for other purposes.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit using TLS/SSL protocols.
• Secure authentication with session-based tokens.
• Payment processing through PCI-DSS compliant Stripe infrastructure.
• Regular security reviews of our systems and practices.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Specifically:

• Account data is retained until you request account deletion.
• Trip itineraries are retained for the lifetime of your account so you can access them at any time.
• Payment records are retained as required by applicable tax and financial regulations (typically 7 years).
• Analytics data is aggregated and anonymized; no personal identifiers are retained.

7. Your Rights Under GDPR (European Economic Area)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data, subject to certain legal exceptions.
• Right to Restrict Processing: You may request that we limit the processing of your personal data.
• Right to Data Portability: You may request your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to the processing of your personal data for certain purposes.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

Our legal basis for processing your personal data includes: performance of a contract (itinerary generation and delivery), legitimate interests (improving the Service and security), and consent (where applicable). To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Your Rights Under CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information. Therefore, there is no need to opt out.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

In the preceding 12 months, we have collected the following categories of personal information: identifiers (name, email), commercial information (purchase history), and internet activity (usage data). We have not sold any personal information. To exercise your rights, contact us at [email protected]. We will verify your identity before processing your request and respond within 45 days.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer data internationally, we implement appropriate safeguards, including standard contractual clauses approved by relevant authorities, to ensure your data receives an adequate level of protection.

10. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child under 16, please contact us immediately.

11. Third-Party Links and Services

Our itineraries contain links to third-party websites (airlines, hotels, golf courses, restaurants). This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party sites you visit through links in your itinerary. We are not responsible for the privacy practices of these external services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice (such as via email or a prominent notice on the Service). We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us at: